Privacy Policy of Telesto S.A.


  1. General Information
  • This policy concerns the website
  • The service operator and personal data administrator is Telesto S.A., Ludwinowska 17, 02-856 Warsaw.
  • Contact email address of the operator:
  • The operator is the administrator of your personal data regarding the voluntarily provided data on the website.
  • The service uses personal data for the following purposes:
  • Handling inquiries via the form.
  • Fulfillment of ordered services.
  • Presentation of offers or information.
  • The service collects information about users and their behavior through:
  • Voluntarily entered data in forms, which is entered into the operator’s systems.
  • Storing cookie files (“cookies”) on end devices.


  1. Selected Data Protection Methods Used by the Operator
  • Login and data entry locations are protected in the transmission layer (SSL certificate).
  • User passwords are stored in hashed form.
  • Periodic change of administrative passwords.
  • Regular backup of data for protection.
  • Regular software updates used for processing personal data.


  1. Hosting
  • The service is hosted by the operator, which maintains technical aspects.
  • The hosting company keeps server logs for technical reliability, including information such as URL identifiers, request times, IP addresses, and diagnostic information related to the ordering process.


  1. Your Rights and Additional Information About Data Use
  • The administrator may transfer your personal data to other recipients when necessary to fulfill a contract or meet obligations imposed on the administrator. This may include hosting companies, authorized employees, and marketing service providers.
  • Your personal data will be processed no longer than necessary for specific tasks specified by separate regulations.
  • You have the right to request access, correction, deletion, or restriction of processing of your personal data, as well as data portability.
  • You have the right to object to processing based on legitimate interests, including profiling.
  • You have the right to file a complaint with the President of the Personal Data Protection Office.
  • Providing personal data is voluntary but necessary for service operation.
  • Automated decision-making, including profiling, may occur for contract fulfillment or direct marketing purposes.
  • Personal data is not transferred outside the European Union.
  1. Information in Forms
  • The service collects information voluntarily provided by users, including personal data if provided.
  • The service may save information facilitating the association of form data with the user’s email address.
  • Data provided in forms is processed for the purpose indicated by the form.


  1. Administrator’s Logs

         User behavior information on the website may be subject to logging. These data are used for administering the service

  1. Essential Marketing Techniques


  • Operator employs statistical analysis of website traffic through Google Analytics (Google Inc., headquartered in the USA). The Operator does not transmit personal data to the service provider, only anonymized information. The service relies on the use of cookies on the user’s end device. Regarding user preferences collected by the Google advertising network, users can view and edit cookie-related information using the tool:
  • The Operator uses remarketing techniques that allow tailoring advertising messages to user behavior on the site. This may create an illusion that user personal data is used for tracking, but in practice, no personal data is transferred from the Operator to advertising operators. The technological condition for such actions is the enabled support for cookies.
  • The Operator employs a solution that examines user behavior by creating heat maps and recording interactions on the site. This information is anonymized before being transmitted to the service provider, so they do not know to which individual the data pertains. In particular, entered passwords and other personal data are not subject to recording.


  1. Information about Cookies


  • The service uses cookies.
  • Cookies (so-called “cookies”) are computer data, especially text files, stored on the end device of the Service User and intended for using the website of the Service. Cookies usually contain the name of the website they come from, the time of storing them on the end device, and a unique number.
  • The entity placing cookies on the end device of the Service User and accessing them is the operator of the Service.
  • Cookies are used for the following purposes:
  • Maintaining the user’s Service session (after logging in), allowing the user not to re-enter the login and password on each subpage of the Service.
  • Achieving the goals specified above in the “Essential Marketing Techniques” section.
  • Within the Service, two main types of cookies are used: “session” cookies and “persistent” cookies. “Session” cookies are temporary files stored on the end device of the User until logging out, leaving the website, or turning off the software (web browser). “Persistent” cookies are stored on the end device of the User for the time specified in the parameters of the cookies or until they are deleted by the User.
  • Web browsing software (web browser) usually allows cookies to be stored on the end device of the User by default. Service Users can change these settings. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this topic is available in the help or documentation of the web browser.
  • Limiting the use of cookies may affect some functionalities available on the Service’s websites.
  • Cookies placed on the end device of the Service User may also be used by entities cooperating with the operator of the Service, especially concerning companies such as Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).
  1. Managing Cookies – How to Express and Withdraw Consent in Practice?


  • If the user does not want to receive cookies, they can change their browser settings. Please note that disabling the support of cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases, prevent the use of websites.
  • To manage cookie settings, select the internet browser you are using from the list below and follow the instructions:

– [Microsoft Edge](

– [Internet Explorer](

– [Google Chrome](

– [Safari](

– [Mozilla Firefox](

– [Opera](

– [Android](

– [Safari (iOS)](

– [Windows Phone](